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Ventoro Institute Outsourcing and Global Sourcing Executive Education

  
 

 

After launching Ventoro in 2002, we quickly learned the painful lesson that regardless of how sound a global sourcing strategy may be- and how great the mechanical processes are designed, unless the client’s employees have the skills necessary, the overall outsourcing initiative will fail. Fact is, global sourcing strategies present a completely new fulfillment and management paradigm to companies.  Employees now have to deal with new roles inside the enterprise, cope with cultural differences, understand new accents and languages, adjust personal time to meet with teams at odd hours of the day, figure out material updates to core business process functions, etc… in parallel to keeping the overall company running. It is a completely new game and unless your employees figure out the rules quickly, you will not be a success.

In late 2002, we modified our core consulting offering to encompass an aggressive client training program.  Since our training program implementation, we have offered a breadth of courses to over sixty clients in over twenty countries around the globe with great success. Although we like to believe our consulting services offer great value to each client, our education programs have routinely proven to offer the most immediate and significant impact to the health of every client to date.

  
     
 

Outsourcing Training Courses

  
 

Outsourcing Training and Executive Education Courses

Outsourcing and the Enterprise Course Outline

  

Outsourcing and the Enterprise Course

One day course for Senior Leadership.  Program helps top executives understand the role outsourcing can play in their company, key issues they need to be aware of and what they can do to help their employees achieve success.

 

Outsourcing Training and Executive Education Courses

Managing Outsourcing Engagements Course Outline

  

Managing Outsourcing Engagements Course

Two day course for managers and employees directly managing / working with outsourcing engagements.  Program helps employees gain all information necessary to define an outsourcing strategy, create a successful outsourcing roadmap, select a vendor, engage with the vendor, work with the vendor and deliver results.

 

 

  

Purchasing Outsourcing Services Course

One day course for all employees involved in purchasing services from an outsourcing vendor.  Emphasis is placed on appropriate mechanics for selecting vendors, negotiating contracts and ensuring you get what you anticipate.

 

 

  

Outsourcing Contracts Course

One day course for all managers and legal staff responsible for drafting and maintaining outsourcing related contracts. Course highlights key contracts required in outsourcing engagements, common problems with most contracts and tips for managing contracts over time.

 

 

  

Service Level Agreements Course

One day course for all managers responsible for managing outsourcing engagements. Course thoroughly reviews the role of the Service Level Agreement (SLA) in outsourcing, tips for negotiating effective SLAs and tools the manager can use to ensure the SLA is being used over the length of the outsourcing engagement.

 

Outsourcing Training and Executive Education Courses

Global Sourcing Risk Management Course Outline

 

  

Outsourcing Risk Management Course

One day course for all top executives and managers with oversight of outsourcing engagements.  Course outlines critical regulatory, business continuity, employee, intellectual property and financial risks commonly associated with outsourcing engagements. 

 

Outsourcing Training and Executive Education Courses

Outsourcing Performance Managemen Course Outline

 

  

Outsourcing Performance Management Course

One day course for all managers and employees working with outsourcing engagements on a daily basis.  Course provides tools employees can use to effectively measure outsourcing performance and outlines proven steps employees can use to improve performance over the life of the outsourcing engagement.

 

Outsourcing Training and Executive Education Courses

Working With Teams in India Course Outline

 

  

Work With Indian Teams Course

One day course for all employees working with teams in (from) India.  Course provides a broad survey of the Indian landscape and highlights key cultural issues commonly found when working with teams from India.

 

 

  

Working With Chinese Teams Course

One day course or all employees working with teams in (from) China.  Course provides an overview of the Chinese history and culture.  Course also outlines common cultural differences between Chinese and western teams.

 

 

  

Working With Eastern European Teams Course

One day course for all employees working with teams from Eastern Europe.  Course provides broad summary of key cultural differences between western and Eastern European teams and offers students advice on how to mitigate potential problems.

 
 
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